Last-mile delivery
and distribution to regions and drop points
Last-mile delivery is the final leg, and it is where deliveries most often fail: the chain refuses a truck outside its slot, the site is closed, nobody signs. We receive the lot at a regional hub after the trunk haul, plan routes and deliver by light trucks according to each site's schedule and window.
Regional distribution and store deliveries come with confirmation at every drop: a signed note, photos and, for chains, a register or EDI. Returns and refusals are collected on the way back so they do not get lost between drops.
Specification
Specification · Last mile and distribution. Standard terms · routes, windows and rate are confirmed against your address register
Service
- Area
- city and surrounding region of the hub
- Vehicles
- vans and light trucks
- Options
- returns, photo report, EDI
Terms
- Timing
- per drop windows, agreed in the schedule
- Documents
- TrN and delivery register included
- Currency
- USD / RUB
Logistics
- Hub
- receipt, picking by drop
- Delivery
- routes, windows, retail slots
- Confirmation
- POD, register, EDI
Price
- Base
- per run or per drop
- Extras
- returns, waiting at drop, extra drops — on request
Service flow
- 01
Route planning
We receive the address register with receiving windows, weight and volume per drop; we build routes and assign drops to vehicles.
1 day - 02
Receipt and picking
We receive the lot at the hub after the trunk haul, count it, pick shipments by drop and label the packages.
hours - 03
Retail slots
For retail distribution centres we book slots in advance and prepare the cargo to their requirements: pallet height, labels, accompanying documents.
1–2 days - 04
Delivery runs
Vehicles leave on route sheets; the driver delivers within each site's window, gets the note signed and takes photos.
per drop schedule - 05
POD and returns
We send status and POD for each drop and, for chains, a register or EDI. Refusals and returns are documented and brought back to the hub.
on delivery day
Problems
The retail distribution centre refuses a truck outside its slot or with non-compliant pallets — the cargo goes back and the supplier is fined.
We book slots in advance and prepare the cargo to the specific chain's requirements before the truck leaves.
Nobody knows what was delivered to each drop and when — short-delivery disputes drag on for months.
Every drop has a signed note and photos; the delivery register is sent on the day of delivery.
Refusals and returns get lost between drops and never reach the shipper.
Each return is documented at the drop, collected on the way back and handed in at the hub against a register.
Documents
Documents for multi-drop delivery. For retail chains the UPD and package labels must match the order: in case of a mismatch the distribution centre may refuse acceptance.
Incoterms
- DAP
- to the consignee's address, unloading by the buyer
- DPU
- to the address, unloaded — the seller is also responsible for unloading
- FCA
- supplier's warehouse — the buyer books distribution
Documents
- Address register
- drops, receiving windows, weight and volume for each
- TrN / e-TrN
- consignment note per run with drop-by-drop signatures
- UPD / goods delivery note
- from the supplier; for marked goods — via EDI with Chestny Znak codes
- POD
- signed note and photos for each drop
- Refusal / return report
- with reason and package list — for return to the hub
FAQ
It is the final leg from a regional hub to end addresses: route planning by drop, delivery by small vehicles within agreed windows, handover with proof of delivery and, if needed, the reverse flow of returns.
Each drop gets a proof of delivery (POD): a signed consignment note, photos if needed and, for retail chains, a delivery register or EDI exchange. The order shows what was delivered to each address and when.
The lot travels on the trunk leg — by truck, rail or groupage — to a regional hub, where it is split by drop and delivered by small vehicles. This is cheaper than shipping each consignment separately from Vladivostok or Moscow. The hub set-up is designed around where your consignees are.
Yes. After the trunk leg we receive the import lot at a regional hub and deliver it to the chain's addresses — stores, distribution centres, pick-up points — observing slots and receiving requirements.
Typical reasons are missing the slot, a mismatch with the order or non-compliant packaging and labels. The driver gets a refusal document stating the reason, the cargo returns to the hub and a re-delivery is arranged. To prevent this, we book slots in advance and check the shipment against the chain's order before dispatch.
Marked goods are accepted against a UPD in the EDI system carrying the marking codes: the supplier sends the document and the recipient confirms acceptance in the system. Delivery must hand over exactly the packages listed in the UPD, with no mix-ups, or acceptance will stall. That is why we pick shipments per drop strictly by the documents.